Refund Policy

30-Day Money-Back Guarantee

We stand behind the quality of our products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return, your item must be:

• Within 30 days of delivery
• In its original packaging (opened is fine)
• Unused or only partially used

How to Initiate a Return

1. Email us at support@stickpro.com with your order number
2. We'll provide you with a return shipping label
3. Pack the item securely and ship it back
4. Once received and inspected, your refund will be processed within 5-7 business days

Refund Method

Refunds will be issued to the original payment method used at checkout. Please allow 5-10 business days for the refund to appear on your statement.

Exchanges

If you'd like to exchange your product for a different size or type, please contact us and we'll be happy to help arrange an exchange.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photos of the damage. We will send a free replacement right away - no return required.

Contact Us

For any questions about returns or refunds, please email us at support@stickpro.com. We typically respond within 24 hours.